Customer Service

Austria + International: Tel.: +43-1-533 86 85
Germany: Tel: +49-941-584 08 32

Austria + International: shop@freytagberndt.at
Germany: versand@freytagberndt.de


When ordering for the first time you can create a personal Account. This gives you the ability to check your orders and their delivery status at all times. As we save your name and address you do not have to type those in again. Creating an account is free and without any obligation and you can later delete it at anytime.

Of course you can also order as a GUEST. Even if you do not open an account we are obligated to save your billing and delivery data for carrying out your order and for our accounting department. When ordering as a guest you have to provide your data with every future order.

If you need any assistance while ordering online please contact customer service under the contact details listed above.

With our Wishlist you can keep an eye on interesting or currently not available titles.

For more information about accepted payment methods please click here.

Each product shows its approximate delivery time.

After we have received your order, an automatic order confirmation will be sent to your email address. Please contact our customer Service if you do not receive a cofirmation e-mail within 5 minutes to make sure that we received your order.

When we have mailed your order you will receive a shipping confirmation.

Buchen Sie Outdoor- und Aktivreisen direkt in unserem Reisebüro.